Shipping policy

SHIPMENT:

  1. Parcels will be shipped domestically and worldwide using Royal Mail. All orders will be sent with full tracking information.
  2. We aim to dispatch all orders within 3 working days of confirmed payment. We will seek to communicate with you if there are any delays.
  3. The shipping fee will be included on the invoice. 
  4. Within the UK: Delivery is estimated to arrive within 4 working days of dispatch however parcels could take up to 2 weeks to arrive. If your parcel has not arrived by this time, please notify us immediately.
  5. Worldwide: Delivery is estimated to take 7-10 working days from date of dispatch, however could take up to 30 working days to arrive. If your parcel has not arrived by this time, please notify us immediately.
  6. Any customs/import charges raised on overseas orders will be the responsibility of the customer. 
  7. During busy seasonal periods such as Christmas, the delivery lead time may extend due to the volume of parcels being sent through the post at this time of the year.

For information regarding costs of delivery to various regions - please click here